Refund and Cancellation Policy

Our plans are billed monthly. You can cancel your subscription at any time; cancellation stops future renewals and the service remains active until the end of the period already paid. No charges are generated after cancellation.

Since services are delivered continuously during the month, monthly fees already started are generally non-refundable. If you believe there was a billing error or a problem with the provision of the service, contact us within 7 days of the charge and we will review your case in good faith.

For one-time payment services (such as application development, reports or custom configurations), amounts associated with work already performed or resources already committed are non-refundable. Before starting, we define in writing the scope and deliverables of each project.

To cancel your plan or request a refund review, write to us at [email protected] indicating the email associated with your account and the reason for your request. We will confirm receipt and follow up with you.

Automation results may vary depending on the business and the industry. The absence of a specific economic result does not, by itself, constitute grounds for a refund, since the services consist of the implementation and operation of the agreed solutions.

We may update this Policy at any time. The current version will be available on this site and will apply to contracts made after its publication.